Frequently asked questions

• How do I know if the Foot and Hand Carer is qualified and belongs to
  the Association?
• How can I tell if clinics or salons have qualified Foot and Hand Carers?
• How often should my parents or grandparents see a Foot and Hand Carer and is there concession for pensioners?
• Do you do home visits?

How do I know if the Foot and Hand Carer is qualified and belongs to
the Association?

As with any home visit, at the initial consultation, the Foot and Hand Carer will show you identification. This identification will be in the form of a Foot and Hand Carer's business card with membership and qualification details. This card can only be obtained by a fully qualified Foot and Hand Carer and will include the the Foot and Hand Carers' logo. Sometimes the Foot and Hand Carer will also be displaying the logo on the front of their uniforms. Naturally, the Association can also be contacted and will be happy to validate the carer.

How can I tell if clinics or salons have qualified Foot and Hand Carers? Clinics or salons will display the official Foot and Hand Carers logos on their signage or front entrances. They will also hang qualifications and Association membership certificates from their walls.

How often should my parents or grandparents see a Foot and Hand Carer and is there concession for pensioners?

Every client has different needs, but generally the normal return periods are between 6-8 weeks. Some clients may be able to attend to their own nails and only require detailed attention every 3-4 months.

Whatever the situation, the carer will work with the client to provide a personalised service for each client.

Yes, concession fees are available for pensioners. The Foot and Hand Carer will explain the various fee structures available to all clients on request.

Do you do home visits?

Absolutely! Foot and Hand Carers have been trained to do home visits primarily. This is often more convenient, less time consuming and less expensive for the client.